Contact Vineyard Vines Customer Service
Vineyard Vines Phone Numbers and Emails
Toll-Free Number:
-
(800) 892-4982
Customer Service:
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(203) 391-9398International
Headquarters:
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(877) 743-7426
Vineyard Vines Emails:
Contact Information
Vineyard Vines Website:
Vineyard Vines Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service
Mon - Fri: 9am - 6pm ET
How Good is Vineyard Vines's Customer Service?
Summary of Vineyard Vines Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vineyard Vines?
Request for Information Question:
- “Need help with accessing a coupon”
- “How to Order”
- “Need help with a return”
Shipping and Delivery Question:
- “Where is my order”
- “My order is going to the wrong address”
- “Missing order”
Payments and Charges Question:
- “Charged twice”
- “There is a charge on my credit card bill. Did not purchase anything from vineyard vine”
- “I was charged for an order and I have not received email with order number”
Return/ Replace Question:
- “Info to return a purchase”
- “Exchange”
- “Return issue”
Cards Question:
- “I saw amen christmas long sleeve t shirt i wand to buy but i dont ues paypal or Amazon is there other way to pay with credit card”
- “Email gift card”
- “Gift card issue”
Product/ Service Question:
- “Damaged shirt”
- “Needing product to purchase”
- “Poor quality product”
Staff Question:
- “No answer at customer service”
- “Customer service keeps you on hold forever and never answers”
Account Question:
- “Hold on account”
- “Please call my account is frozen”
Activation/ Cancellation Question:
- “Need to clarify cancellation and reorder plus I need the size of the other being delivered”
Website/ Application Question:
- “Discrepancy on website”
Refund Question:
- “Refund”
Other Question:
- “Whale of a sale 2024”
- “Purchase”
- “None of your business”
About
Vineyard Vines is a large online store of apparel. It was founded in July, 1998. Its headquarters is based in New York, United States. Vineyard Vines offers a wide collection of apparel under the following categories: New, Men, Women, Boys, and Girls. There are blazers, dresses, sweaters, shirts, tunics, and many. The company also offers a large stock of accessories including hats, belts, bags, socks, and scarves. Available payment options are Visa, MasterCard, and American Express. Vineyard Vines accepts returns with 60 calendar days of purchase for a full refund. The company ships their merchandise to all 50 states including the District of Columbia. It does not ship internationally.
Vineyard Vines is ranked 317 out of 4781 in Footwear and Clothing category
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